Customer Reference – Chris & Barbara - Elegant NEO

What the customer said:

“We were very pleased with the installation process and the craftsmanship of the final product.”

“The team were very helpful and ensured everything was delivered and installed as planned.”

“We would highly recommend Alukov and their team.”

These words from Chris and Barbara speak volumes about their experience with Alukov. Their satisfaction is rooted not only in the quality of the enclosure itself but also in the professional and personal approach of the installation team.

Why they chose Alukov:

Chris and Barbara had been looking for a reliable and aesthetically pleasing solution to cover their outdoor swimming pool. After exploring different options, they selected the Elegant NEO™ model – one of Alukov’s most popular low-line pool enclosures. Designed for discreet elegance, this model fits seamlessly into any garden without obstructing views or altering the natural atmosphere.

The installation process was smooth and well-coordinated. The team took great care during delivery, assembly, and final adjustments. According to the couple, the communication was excellent, and the installers ensured everything went according to plan – from unloading the materials to the final walkthrough.

Benefits of the Elegant NEO™ enclosure they appreciated most:

• ✔️ Low visual profile – unobtrusive design that doesn’t dominate the garden
• ✔️ Extended swimming season – swim earlier in spring and later into autumn
• ✔️ Energy efficiency – keeps water warmer, reducing heating costs
• ✔️ Cleanliness – prevents leaves, insects, and dirt from entering the pool
• ✔️ Smooth operation – panels glide effortlessly on tracks
• ✔️ Enhanced safety – for children, pets, and visitors

This combination of design and functionality made the Elegant NEO™ the perfect choice for their needs.

Final thoughts:

Chris and Barbara now enjoy a more practical, beautiful, and efficient pool environment, thanks to their new enclosure. Their trust in Alukov paid off, not just in terms of product quality, but also in the way the company handled the entire customer experience – from start to finish.

“We would highly recommend Alukov and their team.”

A sincere endorsement from a satisfied couple who now make the most of their pool, rain or shine.